Have questions?

Phone: 270-683-2751
Fax: 270-926-1618

Insurance Plans We Accept

We accept most major health plans. Please contact our billing office for questions regarding your specific plan.

There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

  1. Anesthesia – fee for anesthesia service.
  2. Your surgeon’s office – his/her fee for performing your surgery.
  3. Your pathologist – services for tissue specimens removed during surgery requiring further examination.

Question: What type of credit cards do you accept?

Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.

You are welcome to visit the CareCredit website at: http://www.carecredit.com/ to pre-apply for their services before your date of surgery.

Question: When should I expect my first bill?

Answer: We will bill you any balance due after your insurance company has paid your claim.  There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you.  We may request that your deductible and copay amounts are paid on or before your date of surgery.  You will receive a notice from us regarding the amount to pay.

If you anticipate difficulty in paying your estimated amount due on your date of surgery, you may be asked to sign a financial agreement keeping in mind that our balances are due within 90 days.