Preparing for Surgery
To expedite your check-in process, we will contact you by phone pre-operatively to obtain your insurance and demographic information. We will verify your insurance coverage and inform you of your benefits and financial estimate. It is the patient’s responsibility to inform the facility when a pre-cert is required for a procedure.
A nurse will call you a few days before your surgery to review your health history, any special instructions and answer any questions you may have.
If you have not received a call to review both your insurance benefits and your medical data by 4 p.m the day before your scheduled surgery, or have additional questions, please call us at 270-683-2751.
It is important for you to follow these guidelines before surgery to prevent delay or cancellations.
A scheduler will call you the day before your surgery, review special instructions and answer any questions you have. If you have not received a call by 4 p.m. the day before your surgery or have additional questions please call us at 270-683-2751.